An experienced, focused and highly self-motivated Senior Business Analyst (BA) who has worked on a wide range of small enhancements and big projects. She also has experience as a BA team leader, Systems Analyst and Process Engineer. Industries worked in include retail, telecommunications, health, banking and energy. With her strong eliciting, investigation, problem-solving and communication skills, she is able to go into any industry and effectively do analysis, gather requirements, map business processes and produce a comprehensive document. A strong leader with efficient decision-making skills combined with a pragmatic approach and sound business acumen. She holds a BTech in IT, a BPhil degree, FTI certificate and Green Belt to name but a few.